Terms And Conditions - petsondau.com

Effective Date: October 10, 2025
Website: petsondau.com

Welcome to Petsondau.com (“we,” “our,” “us”). By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

Petsondau.com is an Indian-based e-commerce platform offering pet products and accessories. By using this website, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement.

2. Use of Our Website

You agree to use our website for lawful purposes only.
You must not misuse our services by introducing viruses, malware, or other harmful code.
We reserve the right to terminate your access if any misuse or violation of these terms is detected.

3. Product Information

We strive to display accurate product descriptions, images, and pricing. However, errors or inaccuracies may occur.

All products are subject to availability.
Colors and appearance may vary slightly due to screen settings.
We reserve the right to modify or discontinue any product without prior notice.

4. Pricing and Payment

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
We accept secure online payments through approved payment gateways.
Orders will be processed only after successful payment confirmation.

5. Shipping and Delivery

Estimated delivery time: 15–20 business days (may vary by location).
We are not responsible for delays caused by courier services or unforeseen circumstances.
Free shipping is available for orders above ₹2000 (subject to promotional terms).

6. Return, Exchange, and Refund Policy

We currently do not offer returns, exchanges, or refunds once an order is confirmed.
Please check product details carefully before making a purchase.
For defective or damaged items, contact our support team within 24 hours of delivery.

7. Intellectual Property

All content on this website, including logos, text, images, graphics, and product descriptions, is the property of Petsondau.com and is protected under copyright laws.
You may not copy, distribute, or reproduce any material without written permission.

8. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data.

9. Limitation of Liability

Petsondau.com shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be posted on this page with an updated effective date.

11. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us at:
📧 petsondau@gmail.com
🌐 petsondau.com