Refund and Returns Policy

At Petsondau.com, we are committed to providing high-quality pet products and a smooth shopping experience. Please read our Return and Refund Policy carefully before making a purchase.

1. Returns and Exchanges

Currently, we do not offer returns, exchanges, or replacements for any products purchased on Petsondau.com. We encourage you to carefully review the product descriptions, specifications, and images before placing your order.

2. Refunds

As of now, we do not offer refunds on any product purchased through our website. All sales are considered final.

3. Damaged or Defective Products

If you receive a product that is damaged or defective, please contact us immediately at petsondau@gmail.com within 24 hours of receiving your order. We will review your case and assist you in finding the best solution.

4. Order Cancellations

Once an order is placed, it cannot be canceled. Please ensure all order details are correct before confirming your purchase.

5. Contact Us

If you have any questions or concerns regarding our Return and Refund Policy, feel free to reach out:

• Email: petsondau@gmail.com
• Phone: +91 9205545173
• Address: Geeta Colony , Delhi – 110031

We value your trust and are always here to help with any issues related to your order.